Where can I contact you?

The best way to contact me is by emailing or direct messaging on Instagram! Feel free to ask any questions. Also if anything is wrong with your order please contact us!

Are your products preorder?

If they are preorder, they will either say PREORDER in the item name or description!

Do you take commissions?

At the moment we do not take any commissions, but in the future we hope to do so! Right now we definitely take in any suggestions!

I entered the wrong address, what do I do?

Please email us ASAP with your order number and correct address. We can update your address if your order has not shipped. If it has shipped, the shipping fee cannot be refunded. If the order gets sent back to us, we can reship your order to an updated address but shipping charges will incur.

When will my order ship?

We do our best to ship all products ASAP! If you have any questions about shipping please email us or direct message me on Instagram @nashi.anime

Do you accept returns?

No returns are accepted since all sales are final. Please make sure and double check to select the correct item/size prior to checking out! If the order has not been shipped yet, send an email with your order number and the order can be changed!